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Government of Canada / Gouvernement du Canada

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Contact form for requesting emergency assistance

Canadians outside Canada who require emergency assistance can contact the 24/7 Emergency Watch and Response Centre directly via this online form.

Please note that Global Affairs Canada does not deal with and will not reply to questions on Canadian visas or immigrating to Canada. Those enquiries must be addressed to Immigration, Refugees and Citizenship Canada.

Affected person

* required field

First name: *

Surname: *

Name(s) of accompanying individual(s):

Date of birth (yyyy-mm-dd):

Canadian passport number:

Telephone - day:

Telephone - evening:

Telephone - mobile:

Email: * Enter a valid email address

Confirm email: * Confirm the email address

Current address or location (city/district, province/state/region, country)

Nature of problem: * * Enter a description of the problem.

For more information on what consular officials can and can't provide, consult the Canadian Consular Services Charter.

Name of person forwarding request for assistance

Name: *

* Enter the name of the person forwarding the request

Relationship to person affected: *

* Enter relationship to person affected

Telephone - day *

* Enter daytime phone number of person fowarding request

Telephone - evening:

Telephone - mobile:

Email: *

* Enter an email address
Enter a valid email address

Confirm email:*

* Confirm the email address
Confirm the email address

Address (city/district, province/state/region):

Date modified:: 2025-09-11